Terms & Conditions
Last updated: 13 January 2026
These Terms & Conditions (“Terms”) govern your use of the website https://velocitysupplies.co.uk/ (the “Website”) and your relationship with VelocitySupplies (“we”, “us”, “our”). By accessing or using our Website, you agree to be bound by these Terms. If you do not accept these Terms, you should discontinue use of the Website immediately.
If you have any questions about these Terms, please contact us via https://velocitysupplies.co.uk/Contact.
1. Agreement
By accessing or using our Website, you confirm that you have read, understood, and agreed to these Terms.
2. Changes to These Terms
We reserve the right to update or amend these Terms at any time. Any changes will take effect once published on the Website. Your continued use of the Website constitutes acceptance of the revised Terms.
We may also modify, suspend, or discontinue any part of the Website without prior notice and will not be liable for any resulting inconvenience or loss.
3. Accounts and Registration
If you create an account with us, you agree to provide accurate, complete, and up-to-date information. You must not impersonate any other individual or entity.
You are responsible for maintaining the confidentiality of your account details and for all activity that occurs under your account.
4. Privacy
Your personal information is handled in accordance with our Privacy Policy. When placing an order, we may collect information such as your name, contact details, billing address, delivery address, and payment information to process your purchase.
5. Security and Fraud Prevention
To protect both our customers and our business, we may conduct reasonable verification checks during the ordering process. By using the Website, you consent to such security measures being applied.
All personal data is processed in compliance with applicable UK data protection legislation.
6. Acceptable Use
You must not misuse the Website by introducing malicious software, attempting unauthorised access, or interfering with the Website’s operation. Any such activity may be reported to the appropriate authorities.
You are responsible for ensuring that your devices are protected by appropriate security software.
7. Indemnity
You agree to indemnify and hold harmless VelocitySupplies, its directors, employees, and partners from any claims, liabilities, damages, losses, or expenses arising from your breach of these Terms or misuse of the Website.
8. Third-Party Links
Our Website may contain links to external websites for convenience. We are not responsible for the content, policies, or practices of any third-party sites. Accessing such websites is at your own risk.
9. Orders
All orders placed through the Website are subject to acceptance and product availability. Your order represents an offer to purchase. A binding contract is formed only when we dispatch the goods or confirm provision of digital content or services.
If an item is unavailable after you place an order, we will notify you and offer an alternative, the option to wait for restock, or a full refund.
Risk in goods passes to you upon delivery to the address you provide. We are not responsible for issues arising from incorrect delivery information.
10. Delivery
Some deliveries may require a signature. Where you request delivery to a safe place, this is done at your own risk.
If your order has not arrived within the expected timeframe, please notify us within 30 days of the estimated delivery date.
11. Cancellation Rights (Consumers)
If you are purchasing as a consumer, you may have the right to cancel your order within 14 days of receiving your goods in accordance with the Consumer Contracts Regulations 2013.
Details on how to cancel and return items can be found in our Refund & Returns Policy.
12. Prices and Payment
All prices are displayed in GBP (£) and include VAT where applicable. Prices may change, but this will not affect orders that have already been accepted.
Where international delivery is offered, you may be responsible for import duties or taxes imposed by your local authorities.
Payments must be authorised before dispatch. If a pricing error is identified, we reserve the right to cancel the order and issue a full refund.
13. Eligibility to Purchase
To place an order, you must be at least 18 years of age and legally capable of entering into a binding contract.
14. Intellectual Property
All content on this Website is owned by or licensed to VelocitySupplies and is protected by intellectual property laws. You may use the content for personal, non-commercial purposes only.
15. Limitation of Liability
Nothing in these Terms limits liability that cannot be excluded under law, including liability for death or personal injury caused by negligence or fraud.
To the fullest extent permitted by law, we are not liable for indirect or consequential losses, including loss of profits, business interruption, or loss of data.
16. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
17. Waiver
Our failure to enforce any right does not constitute a waiver of that right.
18. Entire Agreement
These Terms constitute the entire agreement between you and VelocitySupplies regarding your use of the Website.
19. Law and Jurisdiction
These Terms are governed by the laws of England and Wales, and the courts of England and Wales shall have exclusive jurisdiction over any disputes, subject to mandatory consumer protection laws.
20. Food and Perishable Items (If Applicable)
Where we sell food or perishable goods, we endeavour to display accurate product and allergen information. You should always check packaging upon delivery before use.
We cannot be responsible for changes caused by storage conditions after delivery or circumstances beyond our control.
21. Competitions and Promotions
Any competitions or promotions will be governed by specific rules published at the time of the promotion. Participation constitutes acceptance of those rules.
22. Reviews and User Content
By submitting reviews or other content, you grant VelocitySupplies a non-exclusive, royalty-free, perpetual licence to use that content for marketing and operational purposes.
You confirm that any content you submit is accurate, lawful, and does not infringe the rights of others.
23. Multibuy Offers
Where multibuy promotions apply, refunds may be adjusted if qualifying items are returned.
24. Free Gift Promotions
Free gifts are subject to availability and may be substituted with items of equal or greater value. Gifts cannot be purchased separately and must be returned if supplied in error.
Contact Us
If you have any questions about these Terms & Conditions, please contact us .