Privacy Policy
VelocitySupplies is committed to protecting your privacy and ensuring that your personal information is handled in a secure and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or make a purchase from our website.
For the purposes of UK data protection law, VelocitySupplies (“we”, “us”, “our”) is the data controller for personal data collected through our website https://velocitysupplies.co.uk/.
Information We Collect
We collect personal information that you provide directly to us and information that is gathered automatically when you use our Website.
This may include your name, email address, telephone number, delivery and billing address, order details, payment confirmation information, and records of your communications with us.
We also collect technical information such as your IP address, browser type, device information, pages viewed, and interactions with our emails through cookies and similar technologies.
How We Use Your Information
We use your personal data only where permitted by law and for legitimate business purposes, including to process and fulfil your orders, manage your account, and provide customer support.
Your information may also be used to personalise your experience, improve our services and Website performance, carry out internal analysis, prevent fraud, and comply with legal and regulatory obligations.
Legal Basis for Processing
We process your personal data under one or more of the following legal grounds: performance of a contract, your consent, our legitimate business interests, and compliance with legal obligations.
Marketing Communications
With your consent or where otherwise permitted by law, we may send you marketing communications by email, SMS, or other channels regarding our products, services, and promotions.
You can opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us via https://velocitysupplies.co.uk/Contact. You will still receive essential service messages such as order confirmations.
Sharing Your Information
We only share your personal data with trusted third parties where necessary, including payment processors, delivery partners, IT and hosting providers, marketing platforms, professional advisers, and fraud prevention services.
We may also disclose information to regulatory authorities or law enforcement agencies where required by law. We do not sell your personal data.
International Transfers and Data Retention
Some of our service providers may process personal data outside the UK or the European Economic Area. Where this occurs, we ensure appropriate safeguards are in place to protect your information.
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, and reporting requirements.
Data Security
We use appropriate technical and organisational measures to protect your personal data, including encryption, secure servers, and restricted access controls. All payments are processed through secure and compliant systems.
Although we take reasonable precautions, no method of online transmission or electronic storage is completely secure.
Children’s Privacy
Our Website is not intended for individuals under the age of 18, and we do not knowingly collect personal data from children.
Cookies
We use cookies and similar technologies to ensure the Website functions correctly, analyse traffic, improve performance, and deliver relevant content where permitted.
You can manage cookie preferences through your browser settings and any cookie tools provided on our Website. Cookies do not store your payment card details or passwords.
Your Rights
You have the right to access your personal data, request corrections, request deletion in certain circumstances, restrict or object to processing, request data portability, and withdraw consent where applicable.
To exercise your rights, please contact us via https://velocitysupplies.co.uk/Contact. You also have the right to lodge a complaint with the UK Information Commissioner’s Office.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in law, technology, or business practices. Any updates will be published on this page.
Contact Us
If you have any questions about this Privacy Policy or how your personal data is handled, please contact us.